Latest customer information:
Coronavirus / COVID-19: We are open and parts orders are being dispatched as normal. We have been made aware of some delays both within the UK and for international shipments, but these are not excessive at the moment.
Brexit: Customers inside the EU now have 20% UK sales tax removed from their prices, but will have to pay import fees when receiving their deliveries. Please see the news item on our home page from 14th January.
Customers ordering items which require workshop attention, such as custom built wheels or complete bikes: Our current lead time from date of ordering to date of dispatch is:
We always aim to beat this lead time where possible, but during staff holidays, busy periods or after a re-stock of bikes we may have more orders than normal and dispatch times can increase slightly. We will send you further updates as your bike progresses through the workshop queue. Thanks for your patience!
TartyBikes Ltd, Units 3-4, Club Street, Bamber Bridge, Preston, PR5 6FN