In order to offer the highest levels of service and expertise (check here if you don't believe us!) the TartyBikes team has and always will consist of long-term bike addicts, all of whom have spent many a year devoting their time towards various bike sports - including trials, of course!
Adam's the owner of TartyBikes and general jack of all trades, specialising in knowing crazy amounts of techie stuff about trials bikes. He can usually be found sitting at a PC working on the website, answering emails or buried under a pile of paperwork; but manages to escape to the workshop to get his hands dirty building wheels and bikes every once in a while.
His first experience of trials was in 1999 when he saw a friend bunnyhop up an 18" wall - it was one of those 'I need to learn how to do that!' moments and trials has been a huge part of his life ever since...
He currently rides a customised Monty M5 bike specced with a pair of Hope brakes, full of titanium goodies and plenty of carbon fibre... despite all the pimpness his riding hasn't improved for years, but he likes nothing more than heading off to some rocks for a few hours after work. On top of the odd bit of trials, trials he's regularly found slogging up and down muddy hills on either his home-built singlespeed hardtail or full susser. Outside of riding he enjoys various outdoor pursuits and tinkering with cars, including track days.
Mark is the man who deals with many Q&A and social media enquiries, plus producing awesome photos and videos! Each of our three Tarty Days videos have been made by Mark, plus he's responsible for nearly all of the website content that so many riders all over the world rely on as a source of information.
Also a long-term bike addict, he was testing parts for Onza in the early 2000s, then had a stint riding BMX while at uni, came back to 20" again for a bit and has now settled into street trials riding - his BMX influence is clear to see.
He's currently riding a pimped out Inspired Arcade with a set Magura MT7 / MT2 franken-brakes (although these sometimes come off when he fancies a bit of brakeless action) and a sweet Commencal hardtail for MTB duties.
Outside of riding, Mark's also keen on climbing and bouldering, which usually means his hands are ripped to shreds - nice.
So, now you can put a face to the names and voices you hear on the phone :)
Knowledge of trials bikes and components is something we pride ourselves on. Due to the huge amount of trials experience we have, if you are stuck choosing a component, or are unsure if it will fit, then it's more than likely that we can help. The best way for us to assist you is by phone, such a vast amount of information is very difficult to communicate via e-mail. And who doesn't love a good old chat?!
As riders ourselves, we understand how it feels to be without a bike! We always aim to put ourselves in our customer's shoes - we feel this is the only way to offer a level of service all parties will be 100% satisfied with. It is not in our interest to have dissatisfied customers, so if there is anything we can help out with, just get in touch!
We make our refund and returns policy as fair as possible - nobody likes buying something to find it won't fit, or isn't suitable, and you can't send it back! More details of this are in the Terms & Conditions section of the website.
Similarly, another aspect of online/mail order shopping we are against is over-the-top postage prices. All postage prices are calculated by weight (UK) or volume (international), not how difficult or time-consuming it is to pack your order. We don't make any money on shipping costs, we always charge you what it costs us (or less in a lot of cases). Since we send a large amount of items overseas we have great prices with international couriers like UPS and FedEx, making it seem like we are just around the corner no matter what country you are in!
TartyBikes is located in Bamber Bridge, a small town just south of Preston in Lancashire. We're around half a mile from Junction 29 of the M6 and pretty easy to find. Since we are a mail order warehouse we do not have any product on display, but we are able to accept visitors. Please be aware that for health and safety reasons we are not able to admit visitors without an appointment, and no-one other than staff can enter the warehouse. Our busiest times are the first and last hour of the day plus lunchtimes - if you are able to visit outside of these times that would be really helpful, but don't worry if not!
The easiest way to get here is using Google Maps - search for TartyBikes and the pin is right next to our building. If you will be using a satellite navigation system to find us, please use postcode PR5 6FN and no house number. Your sat nav will also probably tell you the destination of this postcode is Hopwood Street, that's ok, the road system round here is a little confused! Once you turn off from Station Road - the main road running through Bamber Bridge - simply take the first left (signposted as Club Street), then take the next left into the large car park. We are the first two units as you enter this car park.
We are open from 9:30am-5pm Monday-Friday, closed at weekends. We do not open on Bank Holidays. We need some time to ride you see!
Enjoy browsing the site, and remember that we're here to help and only a phone call away. You can also contact us by email, see the Contact Us section of our site.
All UK calls: 01772 32 33 33
International Customers: 0044 1772 32 33 33
US Customers may need to dial: 011 44 1772 32 33 33
Private Limited Company Number: 6131482
VAT Registration Number: GB 860 0270 59
TartyBikes Ltd, Units 3-4, Club Street, Bamber Bridge, Preston, PR5 6FN