In order to offer the highest levels of service and expertise (check here if you don't believe us!) the TartyBikes team has and always will consist of long-term bike addicts, all of whom have spent many a year devoting their time towards various bike sports - including trials, of course!
Ben already had a ton of bike shop experience under his belt when he started working here at TartyBikes in August 2020, so slotted right in! As well as being responsible for maintaining our stock levels and warehouse accuracy, you'll hear him on the phone, see his name at the end of emails, and circled on our receipts having carefully picked, packed and booked your parcels to get them to you safely. Ben also looks after most of our Q&A as well as photographing and listing products for the TartyBikes site!
A life-long bike nut, mostly exposing himself to gruelling 'head down, arse up' cross country and cyclocross races to date (including a couple of stabs at a 24hr solo race - ouch!), Ben is now picking up trials at an alarming rate - both the riding and the technical side. He's just sorted himself out a Jitsie Varial 1010 with a set of disc brakes, ideal for tackling some of the rocks in his local park and having the odd lunchtime session here in our warehouse.
Outside of work, he's constantly building additions to a mammoth rabbit pen in the back yard of his house and cruising about on a 750cc motorbike which he uses to commute to work when the weather isn't lousy!
In March 2022, Adam handed over ownership of TartyBikes to Ben (and Charlie) to allow the next chapter to be written!
Charlie joined TartyBikes in October 2020, having spent the best part of a decade looking after customers at various other bike shops, both with and without the aid of a workshop's worth of tools. If you buy a bike or wheel from us, have a crank thread helicoiled, or purchase any other service or item requiring some workshop time, there's a good chance it's been through his capable hands. Charlie also takes care of most of the less glamourous aspects of running a business, as well as answering messages on our social media pages.
Riding-wise, he started trials on an Inspired Arcade, but has now made the switch to an old school Koxx Levelboss, which is proving to be a lot more suited to his riding style.
In addition to riding, Charlie plays American Football for the West Lancashire Serpents and also spends quite a lot of time in the gym, and is the guitarist/singer in a country duo. Perhaps he doesn't need to sleep?!
In March 2022, Adam handed over ownership of TartyBikes to Charlie (and Ben) to allow the next chapter to be written!
Adam was the original owner of TartyBikes, but since Ben and Charlie took over in March 2022 he has moved into a role which more focuses on 'transition'. Years of techie stuff about trials bikes needs passing on, plus the paperwork / admin side of things need taking care of, but he's hopeful he can still get his hands dirty building wheels and bikes every once in a while.
His first experience of trials was in 1999 when he saw a friend bunnyhop up an 18" wall - it was one of those 'I need to learn how to do that!' moments and trials has been a huge part of his life ever since...
He currently rides a customised Monty M5 bike specced with a pair of Hope brakes, full of titanium goodies and plenty of carbon fibre... despite all the pimpness his riding hasn't improved for years, but he likes nothing more than heading off to some rocks for a few hours after work. On top of the odd bit of trials, he's regularly found slogging up and down muddy hills on either his home-built singlespeed hardtail. Outside of riding he enjoys various outdoor pursuits and tinkering with cars, including track days.
So, now you can put a face to the names and voices you hear on the phone :)
Knowledge of trials bikes and components is something we pride ourselves on. Due to the huge amount of trials experience we have, if you are stuck choosing a component, or are unsure if it will fit, then it's more than likely that we can help. The best way for us to assist you is by phone, such a vast amount of information is very difficult to communicate via e-mail. And who doesn't love a good old chat?!
As riders ourselves, we understand how it feels to be without a bike! We always aim to put ourselves in our customer's shoes - we feel this is the only way to offer a level of service all parties will be 100% satisfied with. It is not in our interest to have dissatisfied customers, so if there is anything we can help out with, just get in touch!
We make our refund and returns policy as fair as possible - nobody likes buying something to find it won't fit, or isn't suitable, and you can't send it back! More details of this are in the Terms & Conditions section of the website.
Similarly, another aspect of online/mail order shopping we are against is over-the-top postage prices. All postage prices are calculated by weight (UK) or volume (international), not how difficult or time-consuming it is to pack your order. We don't make any money on shipping costs, we always charge you what it costs us (or less in a lot of cases). Since we send a large amount of items overseas we have great prices with international couriers FedEx, making it seem like we are just around the corner no matter what country you are in!
TartyBikes is located in Bamber Bridge, a small town just south of Preston in Lancashire. We're around half a mile from Junction 29 of the M6 and pretty easy to find. Since we are a mail order warehouse we do not have any product on display, but we are able to accept visitors. Please be aware that for health and safety reasons we are not able to admit visitors without an appointment, and no-one other than staff can enter the warehouse. Our busiest times are the first and last hour of the day plus lunchtimes - if you are able to visit outside of these times that would be really helpful, but don't worry if not!
The easiest way to get here is using Google Maps - search for TartyBikes and the pin is right next to our building. If you will be using a satellite navigation system to find us, please use postcode PR5 6FN and no house number. Your sat nav will also probably tell you the destination of this postcode is Hopwood Street, that's ok, the road system round here is a little confused! Once you turn off from Station Road - the main road running through Bamber Bridge - simply take the first left (signposted as Club Street), then take the next left into the large car park. We are the first two units as you enter this car park.
We are open from 9:30am-5pm Monday-Friday, closed at weekends. We do not open on Bank Holidays. We need some time to ride you see!
Enjoy browsing the site, and remember that we're here to help and only a phone call away. You can also contact us by email, see the Contact Us section of our site.
All UK calls: 01772 32 33 33
International Customers: 0044 1772 32 33 33
US Customers may need to dial: 011 44 1772 32 33 33
Private Limited Company Number: 6131482
VAT Registration Number: GB 860 0270 59