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TartyBikes Ltd, Units 3-4, Club Street, Bamber Bridge, Preston, PR5 6FN
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broken cover of stem
Posted by Yu
Hello, some Koreans have bought this system besides me. However, two users have already broken the cover of the stem. What we have in common is a problem with the Jitsie carbon handlebar system. My case was broken as soon as I hit the side hop.
Reply from TartyBikes
Hi Yu!
I'm sorry to hear you've had problems with your stem. If you can get in touch with us with some more information, we're happy to start up a warranty procedure for you with Jitsie.
Our latest stock all have revised, stronger bar clamps, so this should become a thing of the past all being well!