If you find a lower total delivered price on an identical item/order from another authorised dealer, we will do our best to meet that price. Simply give us a call and let us know who is offering a better deal and we will check it out.
Also, don't forget to check the competitor's exact price - we've had quite a few cases where customers have called and asked for a price match, only to find that we are actually already cheaper once things like delivery and any import fees have been taken care of.
Please note that we do not offer a price match on Onza complete bikes. We know there are a number of online retailers offering Onza bikes at highly discounted prices, but from experience the overall package they offer is completely different to ours.
Our Onza bikes are built to a 100% state in our own workshop, meticulously set up and checked over before being re-boxed carefully (including extra packing material over standard) for dispatch. We are not aware of any other shop who does this - in fact, most of our competitors state that they recommended you take your bike to be set up/assembled by a professional on delivery in order to maintain your warranty. You also receive a free TartyBikes Chainstay Protector and Multi Tool (valued at almost £15 in total) with the bike, plus a warranty sheet prepared by ourselves which includes details of how to prevent any future problems with the bike and keep it in good working order.
Every member of our staff is a rider, between us we have been riding trials for over 40 years, so in the rare case that there is a problem with your purchase we will be glad to help.
If you have any further questions then don't hesitate to give us a call!
TartyBikes Ltd, Units 3-4, Club Street, Bamber Bridge, Preston, PR5 6FN